Leftover sale! 8/14-9/10

Terms of Service

"Our Hextech Dream" is a collaborative fanzine, an art book filled with illustrations and writing that's centered around the relationship between Jayce Talis and Viktor from the Arcane series! This book features work from 90+ artists, writers and merch artists. The leftover sale for this zine will end on September 10 (or until we run out of stock). This will be the last time to pick up a copy, so be sure to secure yours!

All profits from this zine will be donated to Ukraine Relief, a fundraiser organized through the nonprofit charity Direct Relief. These donations will help provide requested medical aid while also preparing to offer longer term assistance to people displaced or affected by the war.

Please make sure to read everything below before making a purchase. 

 

Terms & Conditions

 

  1. By making a purchase you agree to all our Terms & Conditions.                                         
  2. If you need to cancel your order, please do it within 24 hours of placing an order.                                                                                                                                       
  3. By purchasing, you understand that the final product may differ slightly from what is pictured in promotional images.                                                                                      
  4. Custom fees, VAT or import tax will not be covered in the order. The purchaser is responsible for paying any of these fees.                                                                     
  5.  All the rights of the works involved in this project belong to their respective creators. Permission for reproduction and reposting will NOT be given unless stated by the original artist/writer. We are not associated with any official creators or companies.                                                                                                                 
  6. You must be 18 or older to purchase the digital NSFW Zine!!! While there is no way to reliably verify this information, we expect all customers to adhere to this rule.
    (The Our Hextech Dream Zine Mod team is not responsible for any minors who purchase this zine.)  

     

     

 

Shipping & Payment Information 

  1. All current physical items are leftovers from preorders. If we run out of an item we will not be restocking it. If we run out we may not be able to replace lost or damaged items.                                                                                                
  2. Due to the COVID-19 pandemic, shipping may be affected or delayed. Orders will be shipped each Monday during the leftover sale period.                                                                                                          
  3. All orders will be tracked and you will receive a tracking number in an email after orders have been shipped. We will be using USPS for shipping.                                                                                
  4. All prices are in USD.                                                                                           
  5. We are accepting payments through PayPal, so any payments can be taken through them.                                                                                                      
  6. We cannot ship to the following countries: 
    • Afghanistan
    • Belarus
    • Bhutan
    • Brunei Darussalam
    • Chad
    • Cuba
    • Lao People's Democratic Republic
    • Libya
    • Mongolia
    • Papua New Guinea
    • Russian Federation (due to conflict in the region)
    • Samoa
    • Solomon Islands
    • South Sudan
    • Syrian Arab Republic
    • Timor-Leste
    • Turkmenistan
    • Yemen 

Returns & Exchanges Policy 

 

All purchases are subject to the Returns & Exchanges policy after the preorder period has ended. 

Physical fanzine and merch:

The Our Hextech Dream moderator team will replace/refund:

  • Orders that did not arrive due to our negligence (e.g., the address on the postal label does not match the address provided by the customer).                                                    
  • Missing or defect items. If any of the items are defective or missing, we will require visual proof such as video or images of said defect items and a video of opening the unopened package showcasing the items are missing.

 

The Our Hextech Dream moderator team will not be responsible for replacing / refunding:

  • Lost packages due to incorrect shipping information provided by the customer.                               
  • Orders shipped to the wrong address if an address change was not requested by the time the fulfillment process began. (Please see our FAQ section for more information.)                                                                                                              
  • Items damaged during shipment, this is the courier’s responsibility. After the order has been shipped we are not responsible for how the package will be treated by the shipping company.                                                                                                                                                                                                                    We will do our best to ensure that your orders will be packaged securely and in case an issue does occur, please contact us within 24 hours of receiving the package, and your local post office to report the damage or loss. We will try our best to work out a solution. 

 

Returned packages: 

Should a package get returned to us for any reason, we are happy to reship it, as long as the receiver pays for the reshipment. It is the receiver's responsibility to notify us if their address has changed after the order has been placed. (Please see our FAQ section for more information.)

 

Digital fanzine:

For any digital content, all sales are final. No exchanges or refunds are permitted except with respect to guaranties that cannot be excluded or limited by law. If you have any issue with downloading the file or have some other concern, please reach out to us using our Contact form or email us @ [email protected]



Frequently Asked Questions (FAQ) 

 

  1. Will this fanzine or the merchandise be available for purchase at a later date?                                                                                                                    No items will be purchaseable after the leftover sale has concluded, so order your copy ASAP! Once we run out of stock, we will run out forever.                                                                                                               
  2. Where are you shipping from?                                                                       Our Hextech Dream will be shipped from Iowa in the United States of America                                                           
  3. Can I update my shipping address?                                                              Yes, you may change your shipping address before the items are sent out. PLEASE DO THIS ASAP, especially if you order on a Sunday. Please use our Contact form or send an email to [email protected] with the name associated with your order (or email address)  and updated physical address. If you need to change your shipping address after the fulfillment process begins, please feel free to contact us, though we cannot guarantee that we can apply changes                                                                                                                     
  4. Why am I being asked to provide a physical address even if I only purchase a digital zine?                                                                                                  We apologize that Big Cartel asks for your address even if you only purchase a digital copy. This is a limitation of Big Cartel. We will erase any unnecessary information from our records after the project closes.                                                           
  5. Can I cancel my order/request a refund?                                                        If you need to cancel your order, you must do so within 24 hours of making a purchase.